Contact Us
Address
15 Ibrahim Abo El Naga st, Office 701,
NasrCity, Cairo, Egypt
info@medcallegypt.com
Call Us
+201002880111
Frequently Asked Questions ?
MedCall Egypt offers a wide range of healthcare services including medical consultations over the phone, home visits, lab test analyses, and coordination with hospitals and medical facilities to provide the best healthcare for patients.
You can book an appointment with a doctor by calling our customer service at 0224137320 or by visiting our website and filling out the appointment booking form.
Yes, MedCall Egypt offers 24/7 healthcare services to ensure that patients’ needs are met at any time.
You can cancel your appointment by contacting customer service at 0224137320 at least 12 hours before the scheduled appointment time. This allows us to reschedule the slot for another patient in need of care.
Yes, we provide emergency services and respond quickly to urgent care requests. You can contact us at any time for immediate support.
We offer a full money-back guarantee for all services requested through our website if the service provided does not match the description. You can receive a full refund within 3 days of purchase. After the 3 days, you will no longer be eligible for a refund.
You can contact customer service via email at info@medcallegypt.com or by calling us at 0224137320. We are available to answer all your inquiries and provide the necessary support.
Yes, we welcome all complaints and suggestions. You can send them via email to info@medcallegypt.com or contact customer service. We always aim to improve our services based on your feedback.
